01 — Discover
Discuss the business outcome, audience, constraints, budget and existing assets before suggesting solutions.
02 — Define
Provide a written proposal with deliverables, ownership, revisions, schedule, payment assumptions and review gates.
03 — Design & develop
Produce agreed assets or working software, review progress against objectives and manage changes transparently.
04 — Validate & hand over
Run applicable functionality, accessibility, performance and security checks, document findings and provide agreed handover materials.